Conditions
1. Scope
The following terms and conditions apply to all orders via our online shop.
Our online shop is aimed exclusively at consumers.
Consumer is any natural person who carries out a legal transaction for purposes
who are predominantly neither commercial nor self-employed
can be attributed to professional activity. Entrepreneur is a natural
or a legal person or a legal partnership that is at
Conclusion of a legal transaction in the exercise of their commercial or
independent professional activity.
2. Contractual partner, conclusion of contract
The purchase contract is concluded with Speed Buddies GmbH & Co. KG. The
Display of the products in the online shop does not constitute a legally binding offer,
but rather a non-binding online catalog. You can view our products
First put it in the shopping cart without obligation and fill in your entries before sending
You can correct your binding order at any time by entering the relevant information in the
Use the correction aids provided and explained in the ordering process. By clicking
Using the order button you place a binding order in the shopping cart
contained goods. Confirmation of receipt of your order will be sent via email.
Email immediately after submitting the order.
When the contract with us comes into effect depends on you
chosen payment method:
Klarna invoice
We accept your order by sending a declaration of acceptance in a separate email.
Email or by delivering the goods within two days.
Credit card
When you place your order, you also provide us with your credit card details.
We will request your authentication as a legitimate cardholder
Credit card companies to initiate the payment transaction
thereby submitting your offer.
PayPal, PayPal Express
During the ordering process you will be taken to the website of the online provider PayPal
forwarded. There you can enter your payment details and the
Confirm payment instructions to PayPal. After placing the order in the shop
We request PayPal to initiate the payment transaction and thereby take
your offer.
Immediately by Klarna
After placing the order, you will be taken to the online provider's website
Sofort GmbH will be forwarded where you confirm the payment order. Through this
the contract with us is concluded.
Amazon Pay
During the ordering process, you will be redirected to the website of the online provider Amazon before completing the ordering process in our online shop. There
You can use the delivery address and payment method stored on Amazon
select and confirm the payment instruction to Amazon. Then be
You will be redirected to our online shop, where you can complete the ordering process
can. After placing the order, we request Amazon to initiate the process
Payment transaction and thereby accept your offer.
3. Contract language
The language available for concluding the contract is German.
4. Delivery conditions / shipping
Deliveries are only possible to delivery addresses within Germany, Austria and Switzerland.
Shipping within Germany and Austria is free from €29.
The shipping costs for delivery to a Swiss address are 6 CHF.
The order is delivered exclusively via shipping.
If the buyer sends the item again due to an incorrect address, we reserve the right to charge a flat rate for shipping costs retrospectively. The flat rate is €4.99 / CHF 6.00. It is the buyer's responsibility to check all information before completing the ordering process.
5. Payment
In our shop you can generally use the following payment methods
Disposal:
Credit card
When you place your order, you also provide us with your credit card details.
We will immediately request your authentication as a legitimate cardholder
your credit card company to initiate the payment transaction
on. The payment transaction is carried out automatically by the credit card company
carried out and your card charged.
PayPal, PayPal Express
During the ordering process you will be taken to the website of the online provider PayPal
forwarded. In order to be able to pay the invoice amount via PayPal, you must
You must be registered there or first register with your access data
legitimize and confirm the payment order to us. After submitting the
When ordering in the shop, we request PayPal to initiate the payment transaction.
The payment transaction will be processed automatically by PayPal immediately afterwards
carried out. You'll get more information during the ordering process.
Immediately by klarna
After placing the order, you will be taken to the online provider's website
Immediately forwarded to GmbH. To pay the invoice amount via Sofort
you must have an online account that is activated to participate in Sofort.
Have a banking account with a PIN/TAN procedure, identify yourself accordingly and
confirm the payment order to us. Further information can be found at
Order process. The payment transaction will be processed immediately afterwards by Sofort
carried out and your account debited.
Amazon Pay
During the ordering process you will be taken to the website of the online provider Amazon
forwarded to our online shop before completing the ordering process. To over
Amazon will process the ordering process and pay the invoice amount
To be able to do this, you must be registered there or register first and with your
Legitimize access data. There you can find the files stored on Amazon
Choose delivery address and payment method, the use of your data
Amazon and confirm the payment order to us. Then you will
You will be redirected back to our online shop, where you can complete the ordering process
can. Immediately after placing the order, we request Amazon to initiate the process
payment transaction. The payment transaction is carried out automatically by Amazon
carried out. You'll get more information during the ordering process.
Purchase on account via Klarna
In collaboration with Klarna AB (www.klarna.de), Sveavägen 46, Stockholm,
Sweden, we offer you purchase on account as a payment option.
Please note that Klarna invoices are only available to consumers
that payment must be made to Klarna.
When you purchase on account with Klarna, you always get the goods and you first
always have a payment deadline of 14 days.
You can find the complete terms and conditions for purchasing on account
here: https://cdn.klarna.com/1.0/shared/content/legal/terms/EID/de_de/invoice?fee=0 .
6. Retention of title
The goods remain our property until full payment.
7. Transport damage
If goods are delivered with obvious transport damage, please make a complaint
Please report such errors immediately to the delivery person and contact us immediately. Failure to make a complaint or contact us has no consequences whatsoever for your legal claims and their enforcement, in particular your warranty rights. However, they help us to be able to assert our own claims against the carrier or the transport insurance company.
8. Warranty and Guarantees
The statutory liability law for defects applies.
The following applies to used goods: If the defect disappears after one year
Delivery of the goods occurs, claims for defects are excluded. Defects that occur within one year of delivery of the goods can be claimed within the statutory limitation period of two years from delivery of the goods.
9. Statutory right of withdrawal
Information about the statutory right of withdrawal can be found on our website at: https://speed-buddies.de/pages/widerrufsrecht.
The statutory right of withdrawal is essential for both parties. This applies primarily and for 14 working days from the delivery date.
10. Contractual right of return
The 30-day extended return policy is a voluntary customer service from Speed Buddies in addition to the 14-day cancellation policy. The voluntarily extended right of return expires if 30 days have been exceeded after receipt of the goods. From this point on, a free return is no longer possible.
11. Return of complete order
For orders with an order total of over 150.00 euros that were placed over 30 days ago and are returned in full, we reserve the right to issue a voucher for the full purchase price instead of a refund. This is then valid for 3 years to the end of a calendar year from issue. Exceptions are possible.
If an order with a value of more than 30.00 euros is returned to us in full, we reserve the right to retain a flat rate shipping fee of 4.99 euros. The amount of the respective order will be refunded to the specified payment method, less the flat rate, within 14 working days.
12. Assertion in the event of a gift
If a second owner wishes a return within our 30-day return period from the date of purchase, the complete details of the first owner or buyer (name, address, email address and order number) must be available and provided. In this case, the refund will then be made using the payment method originally used.
If the item is returned to the seller without providing the details of the first owner or buyer, the return cannot be processed. The goods are donated. It is not possible to return the payment to the applicant.
13. Undeliverable delivery
If your order cannot be delivered after several attempts for reasons beyond our control, it will be returned to us. In this case, we assume that you want to withdraw from the contract, which will then automatically be converted into a refund obligation. As a consequence, we will immediately, but no later than 14 days after cancellation, refund all payments received from you, excluding shipping costs (with the exception of additional costs resulting from you using a shipping method other than the standard shipping method offered by us have chosen).
14. Discounts, discount codes usability
Each discount code can only be used once per purchase and per customer.
Only one discount code can be used per order. It is not possible to combine different discount codes. The combination of bundles and discount codes is not possible.
If a discount code is applied to an already reduced offer price (larger packaging unit/bundle), the discount will be deducted from the individual price. Cash payment of discount codes is not possible, nor is any other offsetting or reimbursement of the monetary value of a discount code. Discount codes issued to the customer are excluded from resale and assignment is not permitted. The discount codes apply exclusively to the Speed Buddies online shop (https://speed-buddies.de).
Validity:
The validity period of the discount codes is limited. The discount codes expire after the date stated on the discount code. An extension is excluded.
Minimum order value:
A minimum order value is always stated in the detailed information of the respective discount code. If you subsequently fall below the minimum order value by returning the relevant item, Speed Buddies reserves the right to charge the difference between the order with a discount code and the order without a discount code. Discount codes that are given when you register for the newsletter are valid for a minimum order value of €19.99.
Returning items:
If you exercise your right of withdrawal or if the goods are returned for other reasons, only the reduced purchase price will be refunded. There is no entitlement to a refund of the discount code or a new discount code.
Billing for multiple items:
If an order to which a discount code is applied consists of several items (shopping cart discount), Speed Buddies reserves the right to divide the discounted amount between one or more items.
Failure to fulfill an order or delivery:
If the order or individual items to which the discount code relates are not fulfilled, there is no entitlement to a refund of the value of the discount code or a claim to a new discount code.
Third-party discount codes:
The redemption of discount codes, vouchers or other bonus systems from third-party providers, such as Miles&More, Paypal, PayBack, Otto.de or Amazon, are not valid. We are not responsible for the timeliness of offers or discount codes on third-party sites.
15. Applicable Law
The law of the Federal Republic of Germany applies to consumers insofar as this does not deprive them of the protection granted to them by mandatory provisions of the country in which they have their habitual residence.
16. Dispute Resolution
The European Commission provides a platform for online dispute resolution (OS)
ready, which you can find here https://ec.europa.eu/consumers/odr .
To participate in a dispute resolution procedure before a
We are neither obliged nor willing to act as a consumer arbitration board
